Refund and Returns Policy

At 1ubuywesupply.com, we want you to be satisfied with your purchase. If you are not completely happy with your order, we’re here to help.

Return Window
Our refund and returns policy lasts 30 days from the date your item is delivered. If 30 days have passed since your purchase, we unfortunately cannot offer you a full refund or exchange.

Return Eligibility
To be eligible for a return: • The item must be unused and in the same condition that you received it
• The item must be in the original packaging
• Proof of purchase (such as an order confirmation or receipt) is required

Non-Returnable Items
Certain types of items cannot be returned, including: • Gift cards
• Downloadable software products
• Personal care items
• Perishable goods such as food

Refunds
Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, the refund will be processed to your original payment method. Refunds typically take 5–10 business days to appear depending on your bank or payment provider.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery so we can resolve the issue quickly.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted.

support@1ubuywesupply.com